Wavehill understands that a comprehensive CRM strategy is not just about technology

Almost one-third of all CRM initiatives fail to make an impact or produce measurable results, because the need to make improvements on in house processes is often overlooked. Wavehill will provide direction and support to help you identify what you hope to accomplish, to formulate a plan, and coordinate all your customer facing functions.

We are a consultancy
We don't just implement the right technology we will also provide the essential bridge between business strategy and CRM technology. We facilitate the development of a CRM strategy by applying a proven customer focused process.
We consult with you throughout the roll out of the project commencing with a detailed fact needs analysis procedure to qualify your management needs, IT needs, end user needs and business strategy needs.

BETA Systems development
We design and construct in house a prototype database system for first assessment and testing, known as a BETA version of the system. When this specification is accepted and final touches are made, the project is rolled out in stages according to your specification requirements.
We offer a modular process for your solution roll out. All modules are optional and are deployed depending on your requirements as not all the stages of the process will be required.
Receive the best advice and technical expertise throughout the stages of deployment.

What you can expect

	Delivery and rapid deployment with continuous support We are led by client’s requirements and drive the project with combining your knowledge of your business and our expertise.
	Wavehill Methodology We offer a versatile working structure for engaging the client and their objectives at every stage
	Timely Deployment Your system to be is implemented quickly with both the customisations you need and the service delivery options you require. Your employees and administrators reach maximum productivity on the system as quickly as possible, and organizational knowledge is sustained at a high level.
	System Optimisation Your CRM deployment to be optimised for its environment, with the piece of mind knowing that your solution is backed by high level technical support
	Evaluation You can choose to receive on going support and post deployment evaluation to ensure that your solutions grows and develops with your business.
	Software Updates With our direct access to software developers we will advise you of product updates and developments.

	CONTACT US TO ENQUIRE ABOUT OUR CRM CONSULTATION AND DATABASE DEVELOPMENT...